BAU -IT issues

Cant copy and paste when using VPN


In order to use the copy/paste successfully in the remote connection to Windows 8, please check the following things:
1. On the Windows 8 machine, run the command "gpedit.msc" and navigate to Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Device and Resource Redirection
2. Disable the policy "Do not allow clipboard redirection" and run the command "gpupdate /force"
3. On the Windows 7 remote computer, open the Remote Desktop Connection and select Clipboard checkbox under the Local Resources.

This issue is also probably caused by the rdpclip.exe going out of sync in the RDP sharing chain. If this is the reason for the copy paste not to work, the quick solution is to restart the rdpclip.exe program in the remote computer.
Here are the steps:
1. Login to remote computer using Remote Desktop (RDP)
2. Open Task Manager in the remote machine
3. Click the "Process" tab
4. Locate a program called "rdpclip.exe"
5. Right click and select "End process" to kill this program
6. Click on "File" menu in the task manager and select "New Task (Run)"
7. Type rdpclip.exe and press the button to start the process.

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How to open the task manager on a windows remote desktop session :

In some time we have to run task manager in remote session to stop some application which hang, producing continues error message or an abnormal behavior. Normally remote session does not support the Ctrl+Alt +Delete and we are unable to get the right click on Task bar. In this case we can use Ctrl + Shift + Esc or Ctrl + Alt + End to get Task Manager

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